Sales Support Specialist - Econocom – Zaventem
Your role
As a Sales Support Specialist, you play a central role in ensuring a smooth and professional experience for our business partners and internal stakeholders.
You act as a key coordination point between Sales, Finance, Operations, and our external partners, supporting the full lifecycle of sales-related requests.
This role goes beyond pure administration. You work within structured procedures, but you also think proactively, communicate clearly, and help ensure that everything runs efficiently in a service-driven environment.
What you will do
- Act as the main contact person for business partners and internal teams within the sales support scope
- Provide administrative and operational support to the sales team
- Register, process, and follow up on requests and applicationsthrough the full workflow, including validation with financial partners
- Manage customer and partner communication via email and web portal, ensuring speed, clarity, and professionalism
- Coordinate with internal departments such as Sales, Order Processing, Finance, and Operations
- Prepare and manage documents using structured templates and standardized procedures
- Monitor incoming and outgoing requests, documentation, and order statuses, and proactively resolve issues
- Ensure strict compliance with internal procedures and company policies, working in a detailed and precise manner
- Support the onboarding of new business partners, guiding them through tools, processes, and ways of working
- Maintain an overview of contracts, ongoing files, and partnership-related communication
- Contribute to continuous process improvement by identifying opportunities to optimize workflows and communication
What you bring to the table
- At least 2 years of experience in a sales support, administrative, or coordination role
- Experience in service-oriented environments such as banking, insurance, leasing, or similar sectors is a strong asset
- A structured and process-oriented mindset, with strong attention to detail
- Excellent organizational and multitasking skills
- Strong communication skills, with a customer- and partner-oriented approach
- Ability to work independently, while also thriving in a close-knit team where collaboration is key
- Languages: Very good knowledge of Dutch or French, with professional working knowledge of the other language
- English is a plus
- Comfortable working with Microsoft Office tools and web-based applications
- No advanced financial calculations required; a basic understanding of financial concepts is sufficient
What we can offer you
- An attractive salary, complemented by:
- Hospitalization insurance
- Group insurance
- Meal vouchers and eco vouchers
- Possibility to work from home
- A broad range of blended training opportunities to support your professional growth
- Quarterly internal events to stay informed about company developments and strengthen connections with colleagues
Econocom – in brief
- Econocom Benelux is part of a French listed group with more than 45 years of market presence, where entrepreneurship is a key pillar
- Econocom holds a unique position in the Belgian market thanks to the integration of ICT equipment, services, and financing into modular end-to-end solutions
- The group is strongly committed to Corporate Social Responsibility (CSR) and actively contributes to the circular economy
Ready to join us?
If you are looking for a Digital & Green ICT company that places customers and employees at the heart of everything it does, Econocom is the place for you.
Econocom is committed to providing an inclusive and respectful work environment, where every individual is valued regardless of race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by law. Discrimination of any kind is strictly prohibited under our Code of Conduct.